REFUND POLICY
30-Day Return Policy on the following:
- Non-seasonal merchandise
- Refunded amount amount will be given by the same method of purchase
- Seasonal merchandise must be returned 3 days prior to the holiday or season end
- A grace period of 14 days is necessary for cash refunds on merchandise purchased by check
48-Hour Return Policy on the following:
- Upholstered furniture, tables, and dining sets
- Plants, in original containers and in original selling condition
No Returns on the following:
- “As is” or clearance items
- Books and publications
- Custom furniture
- Custom Floral Designs
- Custom Framing
- Cut Ribbon and Bows
PLANT GUARANTEE
We guarantee our Trees & Shrubs 100% for one full year!
- We will be happy to give you the original purchase price off the current price of another plant
- To receive credit, both the guarantee with the receipt attached, and the dead plant must be returned to the Garden Center
- We are unable to guarantee plants that are not planted in the ground within 3 days of purchase
- Only dead plants will be replaced, so be sure of the plant’s condition before removing it from the ground
- We are unable to guarantee replacement plants, end season clearance items and TLC plants
- Roses, perennials, annuals, strawberries, houseplants and tropical plants are not included in the guarantee
- We purchasing Shrubs & Trees at our register, you will receive guarantee tags, a guarantee envelop, and a receipt. Please save all in case a return is needed.